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Versa 3 screen came off

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‎11-21-2023 09:40 - last edited on ‎11-21-2023 10:04 by Fitbit Moderator

‎11-21-2023 09:40 - last edited on ‎11-21-2023 10:04 by Fitbit Moderator

Hi all. My screen is coming of my versa 3 has anybody had this issue and been able to fix it? 

This is a replacement versa 3 from Fitbit as my original had the same issue but the replacement is no longer covered under warranty. 



Moderator Edit: Clarified subject

 

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‎11-21-2023 10:07

‎11-21-2023 10:07

Hi there, @Bokkie75. Welcome to the Fitbit Community Forums. I'm sorry to hear that this issue has happened with both Fitbit devices. I understand how you must be feeling. 

Even though I truly appreciate that you've taken the time to come here and share your experience, please note for this kind of inquiries/cases/process, there's no so much we here in the forums can do for you as this is something that our Support Team handles based on our policies. Nevertheless, please feel free to reach out to them again if you need further assistance or clarification regarding the outcome of your case. 

For more information about our warranty, see fitbit.com/legal/returns-and-warranty or please feel free to contact our team back so they can clarify any doubt. 

Thanks in advance.

Maria | Community Moderator, Fitbit


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