Versa 3 screen corrupted

[JediStewy]

The screen looks like a computer monitor used to when a magnet was run over the screen. It will not go away. Has been like this since I charged it the other night. I've tried the 10 second reboot, I've changed the clock face to a FitBit created face, the problem remains. HELP!

Moderator Edit: Clarified subject

[Odyssey13 · Accepted solution]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options