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Versa 3 screen fell off

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‎06-06-2023 21:27 - last edited on ‎06-07-2023 04:48 by Fitbit Moderator

‎06-06-2023 21:27 - last edited on ‎06-07-2023 04:48 by Fitbit Moderator

The face of my versa 3 came apart (fell off) after having it for a year and a half. What can be done? Is t able to be fixed?

Moderator Edit: Clarified subject

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2 REPLIES 2

‎06-07-2023 02:07

‎06-07-2023 02:07

Hi, @August_2008 Fitbit does not offer any official repair sites.  However, if it is just the screen coming off and there is no other damage to the Fitbit, you may find that this is a pretty easy fix which a local phone repair shop may be able to carry out.  Alternatively, if you are feeling handy, do a quick search for videos on how to fix this yourself.

Good luck!

Sense, Charge 5, Inspire 2; iOS and Android

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‎06-07-2023 04:50 - edited ‎06-07-2023 04:50

In response to Julia_G

‎06-07-2023 04:50 - edited ‎06-07-2023 04:50

Hello there, @August_2008. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. @Julia_G Thank you so much for your help and advice. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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