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Versa 3 screen is falling out

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‎01-12-2022 07:10 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

‎01-12-2022 07:10 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

I have a Versa 3 and the screen has come loose and cannot use the fitbit.

I bought it from John Lewis and is still under guarantee.Whatvcan I do to get it sorted

 

Moderator Edit: Clarified subject

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‎01-12-2022 07:34

‎01-12-2022 07:34

Hi @Stourbaggie  chat or phone works best. https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

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