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Versa 3 screen won't respond

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‎10-13-2023 07:56 - last edited on ‎10-13-2023 08:30 by Fitbit Moderator

‎10-13-2023 07:56 - last edited on ‎10-13-2023 08:30 by Fitbit Moderator

My Versa 3 will not come on any more. Tried the tapping on face and the button on the side. It is charged.

Moderator Edit: Clarified subject

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‎10-13-2023 08:33

‎10-13-2023 08:33

Hello there, @1fitdragon. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

If you haven't done so yet, please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-13-2023 08:33

‎10-13-2023 08:33

Hello there, @1fitdragon. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

If you haven't done so yet, please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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