01-20-2022
23:22
- last edited on
12-18-2022
20:34
by
MatthewFitbit
01-20-2022
23:22
- last edited on
12-18-2022
20:34
by
MatthewFitbit
I use a Versa 3. Over the last couple of weeks the app has stopped detecting bedtime therefore isn’t recording sleep/restlessness accurately. Eg if bedtime 11pm, but restless until 1am, the app will record you as having gone to bed at 1am and give you a better sleep score which does not seem right. I wasn’t sure of the correct place to feed this back to Fitbit…
Thanks!
Moderator Edit: Clarified subject
01-21-2022 02:20
01-21-2022 02:20
Hi @LMFK - A simple thing that might help is to restart the watch.
Also in your profile try setting Sleep to sensitive, you can see it here
And remember to hit Submit at the bottom and then sync.?
It is a good idea to set a sleep schedule, it won't affect much the registering of sleep though
On the watch
Settings
Quiet modes
Scroll to Sleep mode
Scroll to & Click SCHEDULE MODE
Turn on Off hours
Setup the appropriate time
Author | ch, passion for improvement.
02-04-2022 22:24
02-04-2022 22:24
Hi, thanks for the advice. Tried setting to sensitive but it hasn’t made a difference. You’ve converted me to setting a sleep schedule though so thank you for that! Its wake up alarm is far more gentle and doesn’t shock you out of sleep like all the others which is far more welcome!
However, as far as the Fitbit sleep monitor goes there certainly seems to be a software glitch at the moment. I’ve been using fitbits for around 5 years now and have always found the sleep monitor to be accurate so these latest errors are very noticeable to me. I had a solid sleep for about 5 hours last night but it’s recorded as 2hrs 30min but clearly states only awake very briefly for that period. Hopefully it get resolved soon…