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Versa 3 stopped working

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‎08-29-2022 06:49 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

‎08-29-2022 06:49 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

Stopped recording sleep, stopped displaying heart rate, syncing issues. Have restarted several times, wiped, cleaned, re installed. Was working fine then just stopped everything. I have done everything to trouble shoot.nothing has worked. My watch is only 3 months old. I don't get it wet I clean the sensors. Can someone from fitbit please contact me. 

 

 

Moderator Edit: Clarified subject

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‎08-30-2022 07:32 - edited ‎08-14-2023 09:54

‎08-30-2022 07:32 - edited ‎08-14-2023 09:54

Hi there, @NettyVonG. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand where your concern is coming from. 

Since you've exhausted all steps we could've provided here in the forums, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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