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Versa 3 stuck on Fitbit Logo

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‎06-14-2022 09:59 - last edited on ‎12-18-2022 17:58 by Fitbit Moderator

‎06-14-2022 09:59 - last edited on ‎12-18-2022 17:58 by Fitbit Moderator

I have not used my versa 3 in a couple of months. I charged it yesterday and now it does not change from the fitbit logo. Help please

 

Moderator Edit: Clarified subject

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‎06-14-2022 11:02 - edited ‎11-16-2023 02:25

‎06-14-2022 11:02 - edited ‎11-16-2023 02:25

Hi there, @Alejandr0. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help, please feel free to contact our team back for further assistance. 

Have a good day. 

Maria | Community Moderator, Fitbit


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