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Versa 3 stuck on Fitbit Logo

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‎07-14-2022 14:48 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

‎07-14-2022 14:48 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

Versa 3 just starting doing this afternoon.  When I get a notification and I can feel it vibrate but when I look at my watch, I see the Fitbit logo screen so restarting / rebooting.   Any solutions?

 

Moderator Edit: Clarified subject

 

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‎07-14-2022 17:11 - edited ‎11-12-2023 06:21

‎07-14-2022 17:11 - edited ‎11-12-2023 06:21

Hi there, @Bkgross. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

Maria | Community Moderator, Fitbit


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