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Versa 3 stuck on clock error

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‎11-23-2022 22:25 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎11-23-2022 22:25 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

My versa 3 keeps saying clock error and its stuck on that comment on the screen

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎11-23-2022 22:52

‎11-23-2022 22:52

Hi @Kirstielouise - it could be a clock face error, though it may be something else.

To verify, sync the watch and in the Fitbit App Gallery tile change to another clock face.

Also try a restart - How do I restart my Fitbit device? 

Author | ch, passion for improvement.

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‎11-24-2022 08:44

In response to Guy_

‎11-24-2022 08:44

Thankyou,I let the battery run down,I'm now charging it again and its seemed to corrected itself,very strange,although I put a heat pack on last night and that's when it started to go wrong.maybe a coincidence?

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‎11-24-2022 11:25 - edited ‎08-04-2023 03:44

In response to Kirstielouise

‎11-24-2022 11:25 - edited ‎08-04-2023 03:44

Hi there, @Kirstielouise. Welcome to the Community Forums. Thanks for the details provided in your post. I'm glad to hear the issue is solved now. @Guy_ Thank you so much for your help!

If the issue persists, please see this post. 

Maria | Community Moderator, Fitbit


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