Versa 3 time is always behind

[Srdversa3]

The time on my watch is an hour slower than my phone. I sync it but makes no difference

Moderator Edit: Clarified subject

[SteveH]

Could it be that your timezone is not set correctly? You can check yours at https://www.fitbit.com/user/profile/edit

[Guy_]

Hi @Srdversa3  -  also in the Fitbit App, click profile photo and App Settings and make sure the Automatic time zone is on.

Then resync your watch to set the time with that of the phone, and if that doesn't happen, restart both devices.

[MarreFitbit · Accepted solution]

Hi there, @Srdversa3. Welcome to the Community Forums. Thanks for the details provided in your post and making sure your Versa 3 is syncing. 

Have you experienced syncing difficulties in the past? Keep in mind that your Fitbit grabs the time of the device you're syncing with so it has to be syncing frequently to avoid this to happen. 

May I know the model of your mobile phone? Please make sure it meets the requirements listed here.

Also, note that the time on your Fitbit Versa 3 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa 3 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Hope that helps.