08-23-2025 21:11
08-23-2025 21:11
Took my Versa 3 off charge and it was unresponsive- screen blank, doing nothing when pushing side button. Tried restarting multiple times both when on and off the charger. Not sure if it is dead or whether there is some other step I should take.
thanks!
08-24-2025 09:31 - edited 08-24-2025 09:32
08-24-2025 09:31 - edited 08-24-2025 09:32
Hi @bitofluck and welcome to the forums.
Thank you for your message. I'm sorry to hear that the screen of your Versa 3 has gone blank.
This is not the experience wanted for our customers, and I understand your feelings about this situation.
Thank you for the troubleshooting steps you tried.
Please try these troubleshooting steps for now:
Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.