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Versa 3 update

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‎09-01-2022 14:48 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

‎09-01-2022 14:48 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

The app keeps telling me I have a firmware update.

when I click on it it gets as far as searching for Wi-Fi 

it sits there and sometime changes to make sure the fitbit is turned on.

this is in the iPhone.

 

I have restarted my phone and the tracker, deleted and reinstalled the app.

on the tracker it says Wi-Fi off, it tries to turn on but fails.

 

I have never had any trouble with updates before.

from other posts do I stop trying as it may brick the tracker?

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Accepted Solutions

‎09-01-2022 20:05

‎09-01-2022 20:05

Agreed!  None of the recent updates on at least three platforms are safe it seems...  Charge4, Charge5 and Versa3 are all being bricked by the most recent update.  This happened last time I am told as well with the Charge3 and some others with it's last update.

 

Once they are bricked, since they are out of warranty, Fitbit is basically doing nothing except telling you to replace your device.  They offer a 35% discount except it does not apply if it is a new product you want or already on sale (like the Charge5 and those others they are trying to move).  You can only buy older stock and if it is on sale there is no discount at all even though they are bricking MANY devices daily with this security update and they know it already and have for weeks.

 

Check the forums and Twitter FitBit Support and such...

 

Be careful...

View best answer in original post

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2 REPLIES 2

‎09-01-2022 19:32

‎09-01-2022 19:32

Hi @FlintyA - if your watch is working there isn't any need to do the update, in fact you may be better off if you don't, if you look at the posts that.others have written.

Author | ch, passion for improvement.

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0 Votes

‎09-01-2022 20:05

‎09-01-2022 20:05

Agreed!  None of the recent updates on at least three platforms are safe it seems...  Charge4, Charge5 and Versa3 are all being bricked by the most recent update.  This happened last time I am told as well with the Charge3 and some others with it's last update.

 

Once they are bricked, since they are out of warranty, Fitbit is basically doing nothing except telling you to replace your device.  They offer a 35% discount except it does not apply if it is a new product you want or already on sale (like the Charge5 and those others they are trying to move).  You can only buy older stock and if it is on sale there is no discount at all even though they are bricking MANY devices daily with this security update and they know it already and have for weeks.

 

Check the forums and Twitter FitBit Support and such...

 

Be careful...

Best Answer