04-26-2022
18:09
- last edited on
12-18-2022
20:02
by
MatthewFitbit
04-26-2022
18:09
- last edited on
12-18-2022
20:02
by
MatthewFitbit
2 month old and won't charge. Bought a new charger today. Still won't. Anyone else having trouble like this?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
04-27-2022 07:37 - edited 07-10-2024 13:18
04-27-2022 07:37 - edited 07-10-2024 13:18
Hi there, @DonnaMarchbanks. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
Probably the issue is with the Versa 3 and not the chargers. I'd recommend trying the tips and recommendations provided here Why isn't my Fitbit device's battery charging?
If that doesn't help, the best way to get help for this problem is to chat with us online again or give us a call. Click here to get connected. Our team will let you know what your options are at this point.
We hope your issue is solved soon.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-26-2022 19:02
04-26-2022 19:02
I expect you mean Fitbit, not phone, won't charge.
04-26-2022 20:27
04-26-2022 20:27
Hi @DonnaMarchbanks - charging problems can be quite common, did you check How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen
Author | ch, passion for improvement.
04-27-2022 07:37 - edited 07-10-2024 13:18
04-27-2022 07:37 - edited 07-10-2024 13:18
Hi there, @DonnaMarchbanks. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
Probably the issue is with the Versa 3 and not the chargers. I'd recommend trying the tips and recommendations provided here Why isn't my Fitbit device's battery charging?
If that doesn't help, the best way to get help for this problem is to chat with us online again or give us a call. Click here to get connected. Our team will let you know what your options are at this point.
We hope your issue is solved soon.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...