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Versa 3 won't charge properly

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When I plug my watch in to charge it occasionally displays a message saying it’s slow charging and to choose a different socket. Any suggestions or advice? I’ve changed the charger and the socket. Thanks 

Moderator Edit: Clarified subject

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Welcome to the Fitbit community, @JuJu2503!

Sad to hear that you're having issues charging your Fitbit device.
In addition to what you already have tried to get things fixed, I'd suggest to try if cleaning the charging contacts of your device will have a positive impact. Here are some tips on that:

How do I clean my Fitbit device? 

You might also want to have a closer look here to not miss anything out that might prevent your device from charging properly:

Why isn't my Fitbit device's battery charging? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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Hi there, @JuJu2503. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

As a first approach, please follow @Talahthas's tips and recommendations. 

Additionally, please find below some tips to best charge Fitbit devices:

  • Use only genuine Fitbit charging cables
  • Use only UL-certified wall chargers
  • Avoid USB battery packs
  • Charge at room temperature

For charging purposes, your charging cable or your base station can be plugged into any USB power source, including but not limited to:

  • A computer
  • A Wall A/C to USB adapter, commonly found with smartphones
  • A DC to USB adapter (vehicle power port)
Maria | Community Moderator, Fitbit


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Thanks

Sent from my iPad
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You're welcome, @JuJu2503.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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