08-25-2023
01:48
- last edited on
08-25-2023
03:34
by
MarreFitbit
08-25-2023
01:48
- last edited on
08-25-2023
03:34
by
MarreFitbit
When I plug my watch in to charge it occasionally displays a message saying it’s slow charging and to choose a different socket. Any suggestions or advice? I’ve changed the charger and the socket. Thanks
Moderator Edit: Clarified subject
08-25-2023 03:33
08-25-2023 03:33
Welcome to the Fitbit community, @JuJu2503!
Sad to hear that you're having issues charging your Fitbit device.
In addition to what you already have tried to get things fixed, I'd suggest to try if cleaning the charging contacts of your device will have a positive impact. Here are some tips on that:
How do I clean my Fitbit device?
You might also want to have a closer look here to not miss anything out that might prevent your device from charging properly:
Why isn't my Fitbit device's battery charging?
08-25-2023 03:37
08-25-2023 03:37
Hi there, @JuJu2503. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
As a first approach, please follow @Talahthas's tips and recommendations.
Additionally, please find below some tips to best charge Fitbit devices:
For charging purposes, your charging cable or your base station can be plugged into any USB power source, including but not limited to:
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08-25-2023 05:24
08-25-2023 05:24
08-25-2023 12:04
08-25-2023 12:04
You're welcome, @JuJu2503.