Versa 3 won't charge properly

[Catherrrinex]

My Fitbit Versa 3 will only charge for a couple of seconds.

once I connect it to the charger it vibrates and the charging screen comes up but then it disappears.

in order to charge my device I have to sit for an hour disconnecting and connecting again.

i have cleaned my device thoroughly and made sure it’s dry so I have no idea what the issue could be!!

Moderator Edit: Clarified subject

HELP

[Guy_]

Hi @Catherrrinex - when you place the watch on charge you get a display showing the current charge level briefly then it disappears but it still continues charging.

Try leaving it charge for 2 hours.

If you want to monitor charging more closely try the SimpleClockPro clock face which handles this by showing you the progress and even tells you by when it will be fully charged.

It keeps a log of charges and shows you how well the battery is lasting between charges to keep an eye on any unwanted conditions that may arise.