Versa 3 won't charge properly

[LambrosG]

I have had my Versa 3 for a little over two years now, and for the past week, it will not charge past 96%, and before that it would charge quickly to 99%, then would take about 10 minutes to get to 100%. I've tried letting the battery drain completely then fully charging, which I almost always do anyway, and there is no change. There is also a problem where the battery lasts for 4 days if I'm lucky, when it used to last 6 or more days.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @LambrosG. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 is not charging properly. I understand your concern, I will do my best to help you with this!

Please note that there are some issues that affect this, being which power source is used and how clean the contacts are and how well the charger is seated. If you are charging your Versa 3 on the wall socket, try using another CE certified USB adapter for low energy devices.

If you haven't done so yet, I'd recommend following the tips and recommendations provided here Why isn't my Fitbit device's battery charging?

If the battery keeps draining too fast, please see Can I extend my Fitbit device's battery life?