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Versa 3 won't charge

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‎01-20-2023 13:26 - last edited on ‎01-20-2023 13:44 by Fitbit Moderator

‎01-20-2023 13:26 - last edited on ‎01-20-2023 13:44 by Fitbit Moderator

I have had my versa3 for 2 years. Yesterday I connected it forcharging and it got to 41% and stopped charging. I tried different outlets and another identical charger but nothing has worked so far.

 

 

Moderator Edit: Clarified subject

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‎01-20-2023 13:46 - edited ‎05-30-2023 10:16

‎01-20-2023 13:46 - edited ‎05-30-2023 10:16

Hi there, @DLLwalker. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

In addition to the steps you've tried, please see Why isn't my Fitbit device's battery charging? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-20-2023 13:46 - edited ‎05-30-2023 10:16

‎01-20-2023 13:46 - edited ‎05-30-2023 10:16

Hi there, @DLLwalker. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

In addition to the steps you've tried, please see Why isn't my Fitbit device's battery charging? 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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