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Versa 3 won't charge

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‎10-04-2022 08:34 - last edited on ‎12-18-2022 17:09 by Fitbit Moderator

‎10-04-2022 08:34 - last edited on ‎12-18-2022 17:09 by Fitbit Moderator

My fitbit versa 3 won't  charge. 

I have cleaned all of the connections as stated. On both the watch and the charger.

I have bought a new charger but it still won't charge.

Please help 

 

 

Moderator Edit: Clarified subject

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‎10-04-2022 10:42 - edited ‎03-15-2024 06:38

‎10-04-2022 10:42 - edited ‎03-15-2024 06:38

Hi there, @Poohbear2022. Thanks for stopping by in the Community Forums and troubleshooting the issue with your Versa 3 before reaching out. 

I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 🙂

Maria | Community Moderator, Fitbit


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