Versa 3 won't charge

[ZenaLondon]

Hello,

I've had my Fitbit for around 18 months. The battery ran out but it wont charge.

I have tried using different plugs. How can this issue be resolved?

Thanks,

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @ZenaLondon. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

To better assist you, please make sure you've followed all tips and recommendations provided here Why isn't my Fitbit device's battery charging?

Hope that helps. 

[Guy_]

Hi @ZenaLondon - in addition to what @MarreFitbit  has suggested see also How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen