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Versa 3 won't charge

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‎03-31-2023 12:41

‎03-31-2023 12:41

My versa 3 won't charge.  I've tried cleaning the contact points and the charger but it's still as dead as a doornail.

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‎03-31-2023 15:57 - last edited on ‎02-21-2024 05:22 by Fitbit Moderator

‎03-31-2023 15:57 - last edited on ‎02-21-2024 05:22 by Fitbit Moderator

Hello @ShaunaNiB. Welcome to the community forums! 

Thank you for the information and for the troubleshooting steps you tried. At this time, I'd like to confirm if you have completed the rest of troubleshooting steps suggested in this help article: Why isn't my Fitbit device's battery charging?

Wilson M. | Community Moderator, Fitbit.
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