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Versa 3 won't charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-07-2023 08:15 - last edited on ‎09-07-2023 15:40 by Fitbit Moderator

‎09-07-2023 08:15 - last edited on ‎09-07-2023 15:40 by Fitbit Moderator

  • My watch was working perfectly fine and than suddenly stopped working, I tried to charge but always showed 0% and watch is dead now, what can be done now?

 

Moderator Edit: Updated subject for clarity. 

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4 REPLIES 4

‎09-07-2023 13:20

‎09-07-2023 13:20

Get in touch with tech support through the Fitbit app and hopefully it is still under warranty and they will replace it. Be sure that the watch is not overheating as it can get really hot and if I would be you I won't leave it on the charger unsupervised...

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‎09-07-2023 15:43

‎09-07-2023 15:43

Welcome to the Fitbit Community, @SanDiego20. Thank you for your advise @SunsetRunner. I'm sorry to hear that your Versa 3 stopped working. 

Please follow the instructions of help article: Why isn't my Fitbit device's battery charging?

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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‎09-07-2023 17:47

In response to SunsetRunner

‎09-07-2023 17:47

Thanks for replying, I'll check with tech support team.

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‎09-08-2023 09:29

In response to SanDiego20

‎09-08-2023 09:29

Thanks for getting back to us and for letting us know that you'll check with tech support team.

If you have time, check out our Health & Wellness board where you can make new friends, create your own topics and find tips, as well as encouragement from other members. Happy stepping.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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