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Versa 3 won't complete the synchronization process

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‎06-20-2022 16:27 - last edited on ‎12-18-2022 17:53 by Fitbit Moderator

‎06-20-2022 16:27 - last edited on ‎12-18-2022 17:53 by Fitbit Moderator

Updat keeps saying sync in progress please wait

 

Moderator Edit: Clarified subject

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‎06-20-2022 21:33

‎06-20-2022 21:33

Hi @Bitbit1983  - there is obviously an issue, start by logging out of the app and restarting both watch and phone.

Author | ch, passion for improvement.

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‎06-21-2022 07:10 - edited ‎06-12-2023 07:32

In response to Guy_

‎06-21-2022 07:10 - edited ‎06-12-2023 07:32

Hi there, @Bitbit1983. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. @Guy_ Thanks for trying to help. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact them back. 

Maria | Community Moderator, Fitbit


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