help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2022 16:18 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

‎06-21-2022 16:18 - last edited on ‎12-18-2022 17:50 by Fitbit Moderator

My Versa 3 keeps not syncing with my phone. Wants the problem, and how do I fix it?

 

Moderator edit:  updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-21-2022 16:52

‎06-21-2022 16:52

Hello @kate9699 

First look here to make sure your using a compatible mobile device for the Fitbit App: https://www.fitbit.com/global/us/technology/compatible-devices. If your mobile device is indeed compatible try turning your Bluetooth off, restart your phone then turn your Bluetooth back on again. If the problem persist try restarting your Versa 3. You will not lose any data doing a restart. Just press and hold down the Versa 3 button and continue holding it down until the Fitbit Logo appears then release the button. You will feel the Versa 3 vibrate indicating the restart is complete. 
😃 Hopefully this helps resolve your syncing issue. Please let me know how it goes

Best Answer