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Versa 3 won't sync anymore

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‎12-28-2023 01:52 - last edited on ‎12-28-2023 02:47 by Fitbit Moderator

‎12-28-2023 01:52 - last edited on ‎12-28-2023 02:47 by Fitbit Moderator

Took forever to sync with my phone but it won't sync with the fitbit app.  I've had this watch for a year.  My other issue...are they ever going to bring the challenges back?  I miss the bingo, etc.

Moderator Edit: Clarified subject

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‎12-28-2023 02:54

‎12-28-2023 02:54

Hi there, @SunsetRunner. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 3 is having syncing difficulties. I understand where your concern is coming from as your device is not that old. 

If you haven't done so yet, I recommend following the steps recommended in this help article Why won't my Fitbit device sync?

About the challenges, please note we don't have any information whether the challenges will be back. We‘re taking your comments and sentiments in regards to our products and services into consideration. We will be incorporating some Google technology and platforms, which will support faster new feature development and deliver a more consistent experience across our ecosystem.

Maria | Community Moderator, Fitbit


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