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Versa 3 won't track my RHR accurately

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‎12-06-2022 00:56 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎12-06-2022 00:56 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

Resting heartrate averaging is way off at the moment as even simple average would be much less than is showing. Used to be good so I presume an update has messed it up!

 

Moderator Edit: Clarified subject

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‎12-06-2022 10:32 - edited ‎07-25-2023 03:44

In response to Guy_

‎12-06-2022 10:32 - edited ‎07-25-2023 03:44

Hi there, @Royrock. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

In addition to the recommendations provided by @Guy_, I suggest checking this help article What factors can affect my heart-rate reading on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎12-06-2022 10:08

‎12-06-2022 10:08

Hi @Royrock - there are a couple of steps to try, clean the watch How do I clean my Fitbit device?  and after a sync do a Shutdown from the watch Settings menu. Wait at least 10 seconds [to allow it to complete] before placing it on charge to restart it and charge it. If it's already charged just push the button for a second and wait. This may help.

Author | ch, passion for improvement.

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‎12-06-2022 10:32 - edited ‎07-25-2023 03:44

In response to Guy_

‎12-06-2022 10:32 - edited ‎07-25-2023 03:44

Hi there, @Royrock. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

In addition to the recommendations provided by @Guy_, I suggest checking this help article What factors can affect my heart-rate reading on my Fitbit device? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes