06-18-2024
09:21
- last edited on
06-19-2024
09:05
by
CrisVillaFitbit
06-18-2024
09:21
- last edited on
06-19-2024
09:05
by
CrisVillaFitbit
The other day I couldn't get the exercise menu to open to record an activity. I tried rebooting it but that was the last I saw of my watch.
Now it cycles through the splash screen/vibrate and a black screen until it burns down the battery.
I have tried the steps suggested to others.
Moderator edit: edited title to clarity.
06-19-2024 17:27
06-19-2024 17:27
Welcome to the forums @AngeV3.
Thank you for taking the time to share the inquiry regarding the Versa 3. Thank you for trying to fix it on your own.
I suggest following the steps below in the order listed:
If you can't get started with your Versa 2, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device?
If you continue having issues with the battery, see Can I extend my Fitbit device's battery life?
06-26-2024 04:08
06-26-2024 04:08
Hi
I did all of this a few times and it's made no difference at all.
The watch still won't boot up, it's still cycling around blank/fitbit logo/blank
A