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Versa 3 won't update the time

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‎04-11-2022 05:14 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

‎04-11-2022 05:14 - last edited on ‎12-18-2022 20:05 by Fitbit Moderator

My versa 3 won't change to the correct time zone even though my phone did

 

Moderator Edit: Clarified subject

 

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‎04-11-2022 07:46 - edited ‎07-17-2023 03:57

‎04-11-2022 07:46 - edited ‎07-17-2023 03:57

Hi there, @2Schae. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Have you already synced your Versa 3 with your phone? Keep in mind that your Versa 3 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If you are running into syncing issues, see Why won't my Fitbit device sync?

Also, note that the time on your Fitbit Versa 3 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa 3 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-11-2022 07:46 - edited ‎07-17-2023 03:57

‎04-11-2022 07:46 - edited ‎07-17-2023 03:57

Hi there, @2Schae. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Have you already synced your Versa 3 with your phone? Keep in mind that your Versa 3 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If you are running into syncing issues, see Why won't my Fitbit device sync?

Also, note that the time on your Fitbit Versa 3 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa 3 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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