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Versa BPM not working correctly

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‎05-14-2019 07:45

‎05-14-2019 07:45

My Versa BPM was working but after running out of battery and recharging the BPM is not working properly.  I have tried all of the fixes mentioned i.e. restart Versa by holding the back button and the two front buttons and resetting; tried restart; tried turning on and off the BPM setting.  The only thing I haven't done is reset to Factory settings.  Not sure I want to do that before checking with the community.

 

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‎05-14-2019 09:27

‎05-14-2019 09:27

It might help if you could give more detail about how BPM "not working properly": symptoms, specifics.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-14-2019 14:42

In response to JohnnyRow

‎05-14-2019 14:42

When it is reset it appears to be working fine.  Then after a few minutes, it will start recording high BPM like 135, then jump to 160, then back to 113 BPM.  

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‎05-22-2019 02:49

In response to mathenyr

‎05-22-2019 02:49

No fixes worked.  My Fitbit was under warranty, should receive a new one in the mail today.

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