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Versa Battery, time and syncing issues.

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‎03-26-2020 02:19

‎03-26-2020 02:19

Over the last week or 2 my watch keeps showing the wrong time, the battery is running out within approx 24 hours and i am also having issues when trying to sync it to the app on my iPhone. Not had any issues until recently. Please help!! 

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‎04-16-2020 07:34

‎04-16-2020 07:34

Hi @Mazkit, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.

 

Regarding the battery and syncing issues, I was able to get in touch with our Support team and was told that they assisted you via email. I'm so glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often.

JuanJo | Community Moderator

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