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Versa Black Screen No Touch Screen

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‎03-03-2020 06:06

‎03-03-2020 06:06

My Versa screen stopped responding to the touch screen to turn off alarms, then it didn't keep the time synced, about a day later the screen went black.  It is fully charged and is syncing data.  My alarms work, but I can't turn them off nor see any of the screen's interface.

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‎03-03-2020 06:10

‎03-03-2020 06:10

Hi @Nic20 , restart your Versa three times in a row and see if that solves your problem, Erik

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‎03-03-2020 06:13

In response to SunsetRunner

‎03-03-2020 06:13

I’ll try to do that. I can’t see anything on the screen so I’m not sure the restart is happening. I never see the FitBit logo after holding the buttons in for more than 10 seconds.
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