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Versa Clock Face Blank

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After the latest firmware update, my Versa clock face is blank. When I go into the app to choose a clock face (for some reason it wiped out my old clock races when it updated), the Versa no longer syncs. So, now I’m left with a watch with a blank screen.... what am

i supposed to do with that? 

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@CTeng Hello!  Have you tried restarting your Versa?  I would also uninstall the Fitbit app and reinstall just to be safe.  You can also try to turn bluetooth off and then back on.  Let me know if that helps!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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@CTeng Hello!  Have you tried restarting your Versa?  I would also uninstall the Fitbit app and reinstall just to be safe.  You can also try to turn bluetooth off and then back on.  Let me know if that helps!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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I restarted the versa, and that did it. Thanks!

Casey Teng
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How do you restart the versa I’m having the same issue it won’t let me go in settings either

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