help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa Family Touchscreen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-05-2020 13:53

‎04-05-2020 13:53

It seems as though the touchscreen issues exist throughout the Versa family, and the "just reset it" fix doesn't fix it at all... I would really like the smartwatch experience with the Fitbit touch, but the issue for mine (Versa) is driving me more and more to my Apple Watch... can we at least get an answer as to whether or not this is a hardware or software issue, and if the latter, can we expect a fix anytime soon? 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-05-2020 14:43

‎04-05-2020 14:43

Fitbit hasn't said, you may need to ask Fitbit this question. 

Best Answer
0 Votes