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Versa HR Monitor not working

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‎03-23-2020 17:01

‎03-23-2020 17:01

I’ve tried restarting, factory-resetting, turning HR feature on and off, nothing makes the little green light turn back on, help! Is this the end of my Versa? It’s been less than a year! 😞 

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2 REPLIES 2

‎03-23-2020 21:08

‎03-23-2020 21:08

Same thing happened to me. I called Fitbit customer service and they sent a new one out for me. Hope this helps. 

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‎03-27-2020 04:44

In response to Michaell_le

‎03-27-2020 04:44

I called and a replacement is on its way! Thank you! 

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