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Versa Keeps saying “searching”

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‎01-25-2019 04:36 - last edited on ‎11-20-2021 17:39 by Moderator Alum

‎01-25-2019 04:36 - last edited on ‎11-20-2021 17:39 by Moderator Alum

I am not able to update my versa. Last time it synced was in September.   I have put phone and watch together right next to my WiFi router.  Just keeps saying “searching”. Please help me so I can receive notifications again and keep track of weekly steps, sleep. Etc.

 

 


Moderator edit: subject updated for clarity

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‎01-25-2019 05:47

‎01-25-2019 05:47

What phone are you using? Is it on the Supported Devices List?

Try THIS Help Article on syncing problems.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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