Versa Lite: Fitbit logo on display

[Nicolagoody]

my versa lite had been charged before I went to bed and all seemed fine. I woke in the night to see just the Fitbit logo on the watch face lit up, the light would not go off. In the morning the screen was blank. I put it on charge the next morning but the screen still did not come on and no lights were lit up on the back! Is there anything I can do?

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Nicolagoody, welcome to the Community Forums.

 Thanks for the details that were shared in your post. Our Customer Support team informed me that they already provided you assistance to resolve your issue. That being said, my best advice for you at this moment will be to contact them back if further assistance is needed or if you have any additional questions about the outcome of your case. Unfortunately I don’t have access to such information to accordingly assist you.

I'll be here if you need anything else.