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Versa Lite Limited Edition

‎05-14-2024 23:20

‎05-14-2024 23:20

I just brought a brand new versa lite limited edition and I can’t get the heart tracker to work. I have turned it off forced sync turned it back on and forced sync again and then restarted it and it still won’t track what should I do? Thank you in advance 

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‎05-15-2024 03:55

‎05-15-2024 03:55

Hello @RachelMWalker and welcome to the Community.  The Versa Lite was released in 2019 and is a discontinued model.  I think you should try to get your money back.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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