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Versa Lite Not Swiping

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‎03-27-2020 14:59

‎03-27-2020 14:59

I can’t swipe my Versa Lite. It’s about 3 months old. I restarted several times. That worked at first but not anymore. Changing the clock face did not help. Is it possible to shut it off from the app? Seems like it has to be from the watch screen which of course I can’t access. What else works?

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‎03-27-2020 16:32

‎03-27-2020 16:32

Contact Customer Support.

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‎04-09-2020 13:15

‎04-09-2020 13:15

I had the same thing happen to me. I finally let my battery run down and left it off for 2 days. When I recharged it, it was working fine. I don't know if it will last tho.

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