Versa Lite - Notifications won't clear

[desikitteh]

Having an issue with my VL every so often when I clear my notifications, I find that several will not go away. These can stay for weeks sometimes. And neither mass clear or individual clear works. 

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hi @desikitteh, welcome to the Community Forums. 

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

[SunsetRunner]

Hello,

I have had the same exact problem.  Unfortunately, the only way I know how to clear them is to hit the clear/clear all button, then shutdown the watch, then power it back on.  It is a pain and requires some time and patience, but at least you will have a solution to clear those notifications.

[SunsetRunner]

I'm sorry, I replied with a solution a little too late!

[MarreFitbit]

Hi there @SunsetRunner, thanks for stopping by. I appreciate you've taken the time to share the steps that have worked for you. 

I'll be around if there's anything you may need. 

[SunsetRunner]

Ok, thank you.