01-24-2020 23:12
01-24-2020 23:12
My Versa Lite screen has gone blank. The back light will come on if I hold the side button but nothing is displayed on the screen. The green light intermittently flashes on the back of the watch. It appears to still be syncing with the app. I've had my Versa Lite for less than two months! I'm not sure what happened. I never had any problems with my Fitbit Blaze.
01-25-2020 00:26
01-25-2020 00:26
My versa lite is only 2 weeks old and the screen is blank. Green light flashing on back. Tried running flat and recharging. Still nothing. Still viabrates on occasions. Not happy
01-25-2020 03:32
01-25-2020 03:32
Hi @MikeStaff @410gl
Try restarting your Versa Lites several times. If you still have a blank screen then contact Support. Hopefully they will be able to help.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-25-2020 04:44
01-25-2020 04:44
01-25-2020 05:39
01-25-2020 05:39
@410gl then contact Support
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
01-25-2020 13:09
01-25-2020 13:09
I've contacted support because nothing has worked. So far, they've had me try things I already knew to try. Still nothing on the screen. The green light is no longer flashing on the back of the watch either.
01-25-2020 16:12
01-25-2020 16:12
Hi @MikeStaff Yeah, you have to jump through a few hoops with Support, but stick with it, and hopefully they will replace yours.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.