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Versa Lite Screen won’t swipe

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‎01-31-2020 04:30

‎01-31-2020 04:30

My Versa Lite screen started freezing yesterday. I can’t swipe and I’ve restarted it. If I take it off of my arm for a while it will swipe but it is slow moving. Then it freezes again. Help!! I’ve only had it 1 month!

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‎01-31-2020 12:05

‎01-31-2020 12:05

Try a Factory Reset when you can swipe the screen by swiping left to Settings and then About, Factory Reset.

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‎01-31-2020 14:15

In response to SunsetRunner

‎01-31-2020 14:15

The screen will NOT swipe. Therefore I cannot get to the settings button.

Sent from my iPhone
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‎01-31-2020 15:29

In response to carlalyn13

‎01-31-2020 15:29

You said it would swipe at times.

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