Versa Lite Stuck on Update. - Fitbit Community

Versa Lite Stuck on Update.

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SouthernSun

2 0 0

My versa lite has been stuck in an infinite loop of updating, stalling, and then saying it needs to be updated for about a week now.
It's trying to update to the 6.1.1 version.
It gets a little over half way through the update and then gets stuck or just stops.
It says it synced with my phone but needs to update it, and I can not use it without updating it

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NellyG

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

23812 1596 21533

Hi @SouthernSun Try THIS Help Article on Update problems. Hopefully something there will sort you out. What phone are you using, by the way?

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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SouthernSun

2 0 0

I have an IPhone X

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NellyG

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

23812 1596 21533

That one should work OK so try the Help Article I linked above

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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