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Versa Lite Swiping Issue.. still

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I have updated everything. Rebooted, restarted, re-synced, changed clock, I still cannot swipe in any way. I essentially have a watch that sometimes tells me the time.. if the tap works. Any other advice? Contacted customer service and never heard anything back. 

(Sync device with Android)

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I am having the exact same problem. Rebooted, left charging, updated and no word back from customer service. 

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Glad to know I'm not the only one

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