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Versa Lite battery draining fast

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‎04-24-2021 19:15 - last edited on ‎04-25-2021 13:13 by

‎04-24-2021 19:15 - last edited on ‎04-25-2021 13:13 by

my sons Versa Lite gets charged to 100% and then loses power in a few hours and has to be fully charged all over again 😟

 

is there someway to fix this ?

 

 

Moderator edit: subject for clarity and format

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4 REPLIES 4

‎04-25-2021 04:45

‎04-25-2021 04:45

In all probability it has water inside, check the back windows for condensation with a magnifying glass.

If its under warranty replace it immediately, otherwise let it dry for some days before charging it.

Author | ch, passion for improvement.

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‎04-30-2021 05:59 - edited ‎11-04-2023 10:26

In response to Guy_

‎04-30-2021 05:59 - edited ‎11-04-2023 10:26

Hi there, @Jayqualin. Welcome to the Community Forums. Thanks for sharing the details about the issue with your son's Versa Lite. I understand where your concern is coming from.

May I know if your son is syncing with and Android or iOS device? If he is using an iOS device, please verify and let me know which app version it's running. In the meantime, please try to log out of the Fitbit app then back in. Test the Versa Lite's battery behavior and see whether it keeps on draining. 

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎04-30-2021 06:32

In response to MarreFitbit

‎04-30-2021 06:32

Thanks.  I contacted Fitbit and it is a manufacturing defect.  They are replacing the fit bit for us! Appreciate your ideas 

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‎04-30-2021 12:10 - edited ‎11-04-2023 10:24

In response to Jayqualin

‎04-30-2021 12:10 - edited ‎11-04-2023 10:24

@Jayqualin Awesome! I'm glad to hear that. 😊

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Have a nice day! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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