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Versa Lite battery draining quickly

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‎06-23-2020 14:27 - last edited on ‎06-24-2020 14:02 by Fitbit Moderator

‎06-23-2020 14:27 - last edited on ‎06-24-2020 14:02 by Fitbit Moderator

I've had my Versa Lite since May 2019 and it was working fine and lasted about 4-5 days with a full charge. Two weeks ago, the battery lasted only 4 hours with a full charge and this problem is still persistent. I have tried restarting it which doesn't help. I have also tried allowing my Versa Lite to die and then charge it to 100% which hasn't helped as well. I would appreciate any advice given to help me solve this problem. Thank you.

 

(My Versa Lite is in version 38.70.8.0)

 

Moderator Edit: Clarified subject

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‎06-24-2020 14:10

‎06-24-2020 14:10

Hello there @nalthegal, welcome to the Community Forums. Thanks for the details provided in your post about your Versa Lite's battery behavior. Thanks for the steps you've tried in order to fix the battery short life prior to posting here. 

 

I've seen you already contacted our Support Team and they've helped you so far. Please reply back to the email they sent you if you continue having issues. 

 

We look forward to getting you back on track. 

Maria | Community Moderator, Fitbit


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‎07-12-2020 17:41

‎07-12-2020 17:41

Has your problem been solved?  I had the same problem with Versa previously. Nothing worked for it so I had to change it to Versa Lite.  Thanks.

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