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Versa Lite battery issues

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‎04-15-2021 02:57 - last edited on ‎04-16-2021 06:16 by Fitbit Moderator

‎04-15-2021 02:57 - last edited on ‎04-16-2021 06:16 by Fitbit Moderator

I've only had my Versa 2 for barely a year. I've noticed that I have to charge it every other day. I charge it overnight and always to 100%. I've also noticed that it turns off frequently for no reason.  Last night, as I removed it from my wrist, it was off. I hooked it up to the charger and it still wouldn't turn on. I take it off of the charger this morning, it still won't turn on and it's very hot. In holding the button to turn it on, nothing.  It seems like when I get close to having a fitbit for 1 year, it stops working.  This is my 4th fitbit in 4 years. I haven't had this fitbit in water ever.  What is going on? 

 

 

Moderator Edit: Clarified subject

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‎04-16-2021 06:14 - edited ‎10-25-2023 05:36

‎04-16-2021 06:14 - edited ‎10-25-2023 05:36

Hi there, @fmebane20. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out.

Since your watch is getting hot whenever you try charging it, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

By the way, I've moved your post to the Other Versa Smartwatches board for organization purposes.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-16-2021 06:14 - edited ‎10-25-2023 05:36

‎04-16-2021 06:14 - edited ‎10-25-2023 05:36

Hi there, @fmebane20. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa Lite before reaching out.

Since your watch is getting hot whenever you try charging it, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

By the way, I've moved your post to the Other Versa Smartwatches board for organization purposes.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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