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Versa Lite blank screen

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‎10-07-2022 11:31 - last edited on ‎10-07-2022 13:51 by Fitbit Moderator

‎10-07-2022 11:31 - last edited on ‎10-07-2022 13:51 by Fitbit Moderator

I’m seeing some other displays on my versa lite screen. I can’t see the main screen which displays the clock and steps  as it’s black and I had it charged last night. This has never happened to me before. I’m charging it just now. 

 

 

Moderator Edit: Clarified subject

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‎10-07-2022 13:52 - edited ‎11-21-2023 05:33

‎10-07-2022 13:52 - edited ‎11-21-2023 05:33

Hi there, @barrypearson695. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa Lite before reaching out. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-07-2022 13:52 - edited ‎11-21-2023 05:33

‎10-07-2022 13:52 - edited ‎11-21-2023 05:33

Hi there, @barrypearson695. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Versa Lite before reaching out. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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