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Versa Lite display freezing

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‎04-27-2020 18:48 - last edited on ‎05-11-2020 12:05 by Fitbit Moderator

‎04-27-2020 18:48 - last edited on ‎05-11-2020 12:05 by Fitbit Moderator

My Versa Lite just freezes and you can’t get anything but a black screen then it will work with one swipe and stop. Help Please!

 

 

Moderator edit: updated subject for clarity

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‎05-11-2020 12:04

‎05-11-2020 12:04

Hi @DKE70, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

Regarding the display issues that your Versa Lite is experiencing, I was able to get in touch with our Support team and was told that they assisted you via phone. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often.

JuanJo | Community Moderator

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