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Versa Lite display not working

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‎05-12-2020 17:17 - last edited on ‎05-13-2020 18:23 by

‎05-12-2020 17:17 - last edited on ‎05-13-2020 18:23 by

The Display is black most of the time. It will not react to touch. I have reset many many times. All that works right now is the step counter and I have to use my phone to get the number of steps. -- Very unsatisfied, less than 60 days old.

 

 

Moderator edit: subject for clarity

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‎05-13-2020 18:23

‎05-13-2020 18:23

Welcome to the Fitbit Community, @CRivers.

 

I appreciate your participation in the Forums and sharing that the display on your Versa Lite is black most of the time and won't react to touch. I totally understand how you are feeling and appreciate your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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