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Versa Lite doesn't show the correct time and date

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‎05-13-2021 11:08 - last edited on ‎05-13-2021 15:25 by Fitbit Moderator

‎05-13-2021 11:08 - last edited on ‎05-13-2021 15:25 by Fitbit Moderator

I can’t update my time and date on my Versa Lite.

 

 

Moderator edit: updated subject for clarity

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‎05-13-2021 15:24 - last edited on ‎02-11-2025 10:39 by Fitbit Moderator

‎05-13-2021 15:24 - last edited on ‎02-11-2025 10:39 by Fitbit Moderator

@Rob.P Welcome to our Fitbit Community. Regarding the wrong time and date that your Versa Lite shows, please make sure that your phone runs the most recent Fitbit app version and it has the correct time and ate.

If the time and date are correct and your phone has the most recent Fitbit app version installed, please restart your Versa Lite as described in this help article. After this, sync your watch and see if the time and date get corrected.

Hope this helps.

JuanJo | Community Moderator

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‎05-13-2021 15:24 - last edited on ‎02-11-2025 10:39 by Fitbit Moderator

‎05-13-2021 15:24 - last edited on ‎02-11-2025 10:39 by Fitbit Moderator

@Rob.P Welcome to our Fitbit Community. Regarding the wrong time and date that your Versa Lite shows, please make sure that your phone runs the most recent Fitbit app version and it has the correct time and ate.

If the time and date are correct and your phone has the most recent Fitbit app version installed, please restart your Versa Lite as described in this help article. After this, sync your watch and see if the time and date get corrected.

Hope this helps.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎05-13-2021 17:02

In response to JuanJoFitbit

‎05-13-2021 17:02

It was as simple as that. I just held down the button until the symbol appeared and once on again it had the correct time and date. Thank you!

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‎05-15-2021 04:25 - last edited on ‎02-11-2025 10:37 by Fitbit Moderator

In response to Rob.P

‎05-15-2021 04:25 - last edited on ‎02-11-2025 10:37 by Fitbit Moderator

@Rob.P That's great news. I'm so glad to hear that you managed to get the issue resolved. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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